How to read the privacy policy opening
Biometric login may feel new to some people, so in hbaje App we first state which data stays on the device and which data never leaves
The policy effective date is September 2026 if you are earlier hbaje App See, now you can understand its data-protection rules together
- Face or fingerprint data is used only with consent
- Local payment data like bKash, Nagad, and Rocket stay separate
- Login from Dhaka or from another city, the rules remain the same
Which biometric data is needed in hbaje App
Fingerprint and face unlock
If you want, you can use fingerprint or face unlock; these are only to unlock the device, and speed up login
Not on laptops, this setup is mainly for mobile users in Bangladesh who want to enter quickly, so a two-step check is kept
- Phone's local biometric module is used
- Fast access without password
- Can be disabled later from settings
Nothing starts without your permission
On first launch, a clear permission is shown, where you can see what data hbaje App will take and what data will not
This is a very common rule for you FAQ page You can also find answers to more questions
Remains on the device, does not go to the
Here is an important point: biometric template remains inside your phone, so it is not uploaded to a separate server
This method is good for data protection; even if accounts are run with Rocket or Nagad, the biometric portion does not mix with payment data
- Local storage verification is limited
- Token is deleted when the session ends
- No option to copy to another device
What goes to the server and what doesn't
Many want to know, at login exactly what data is sent; in short, only the signals required for identity verification are sent, not the actual biometric image
This is part of compliance; for Bangladesh users, clear policies are the most important, so the language has been kept simple
- Raw fingerprint images are stored
- Matched token validity is limited
- If abnormal login is detected, a warning is issued
Many mobile users in Dhaka log in quickly after work, so security and speed are both kept in hbaje Login
Credibility at a glance
6.2M+ users 4.5/5 rating 41,359 reviews launched in 2019
These numbers show how much users trust the platform; with such clear information on the security page, decisions become easier
What to do to disable biometrics
You may think you only want password; that's easy too, and can be done in a few more seconds
From Settings, turn off biometric toggle, then when re-entering hbaje App, choose a login method; you can enable it again later if you want
- Open security in app settings
- Disable biometric permission
- If needed, reset password
If you earlier Help page See, you'll understand these steps even faster
Legal basis and compliance
Another aspect of the privacy policy is that everything rests on user consent, secure processes, and limited data usage
There are no extra demands here, only essential information, and clear compliance rules
- Biometrics are not activated without consent
- If needed, local authentication remains separate
- If policy changes, updates are shown on the page
How data from bKash, Nagad, and Rocket is stored
Payment data security and biometric security are not the same thing; still both are kept with the same care to ensure account trust is not broken
Many users in Bangladesh use bKash, and some prefer Nagad or Rocket; keeping this local habit in mind, account security has been arranged
- Transaction records are kept in a separate
- Checked as carefully as banking information
- Warning appears on suspicious changes
If you want to compare deposit methods, Deposit page Will be needed
If you have questions, contact us
If any part seems unclear, stop; the support team usually helps clearly with privacy, data security and login settings
If you want, first Contact page Write, then register with hbaje, set your preferred security in the hbaje App; privacy and transparency are both available together
